
Any order. Any size. Any time. Any place
Whether it's email, snail-mail, phone, or from an e-commerce website, Fosdick
is set up to handle any order with a smile. This versatility in order
taking gives you the power to provide your customers with the flexibility and
service they demand when ordering.
Service beyond your expectations
At Fosdick, we have always prided ourselves on providing seamless integration
between you, your product, and your customer. Fosdick offers a full range
of fulfillment services that span all facets of customer service and order
processing including beyond the pack services like:
- In-house computer programming
- Extensive standard and customized reporting
- Personalized laser printing
- High speed printing of labels, order sets, invoices, and
customer communications
- Multiple company inbound/outbound data transfers
- Credit card processing and deposit of client funds
- Customized software
- Client Remote access
Our voice is your voice
That's why Fosdick maintains the most comprehensive customer services in the
business. Our friendly and knowledgeable staff will have your customers
singing the praises of their experiences. Our in-bound call center
continuously hits a high note when it comes to customer service, quality, and
accuracy. Customers can also check the status of their order on our
website.
Cutting our costs and yours
Fosdick used consolidators to cut shipping costs and we pass these savings on
to you. Consolidated reporting, tracking, and inquiries on-line provide
you with real time, easy to access information. And you can check the
status of your job anytime on the internet by utilizing our integrated tracking
system.
Browse through our services and discover for yourself why Fosdick is beyond
the pack in package fulfillment.
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