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Fosdick Fulfillment Signs Multi-Year Fulfillment and Customer Care Agreement with Prudential, Inc.
March 8, 2005 – Wallingford, CT – Fosdick Fulfillment (http://www.fosdickfulfillment.com/) and Prudential Financial (NYSE: PRU - http://www.prudential.com/) have signed a multi-year business agreement providing comprehensive Literature Fulfillment and Customer Care services to Prudential Financial.
"We are very pleased to continue our successful working relationship with Prudential Financial and their outstanding team of dedicated associates. This business relationship will provide Prudential Financial the opportunity to continue to develop a unique blend of advanced – and emerging – technology applications which reduce cost while capitalizing on Fosdick Fulfillment's national expertise in literature and "product" fulfillment, mail processing, and complete customer care," said George Fanolis, Vice President – New Business Development for Fosdick Fulfillment.
Fosdick Fulfillment will provide the following enhanced Fulfillment and Customer Care services:
- Variable data and print on-demand services
- Customized literature and assembly systems
- Mail Processing and Complete Product Fulfillment
- Literature Repository Management
- Customer Care and Customer Service
This high profile program will be administered from Fosdick Fulfillment's Wallingford, CT facility thereby decreasing the time of delivery of specific deliverables, as well as maximizing the economies of all distribution cost.
Prudential Financial's American Skandia division added, "Fosdick Fulfillment has provided outstanding service throughout every facet of our business relationship. The dedication – from daily account management to consultative operations and distribution – has continued to grow with each year of this successful business engagement."
For more information about this business relationship, please contact George Fanolis - Vice President, Business Development - at 800.759.5558 or via e-mail: george@fosdickcorp.com.
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